integration
Starting from the needs of customers, integrate planning, website and other cooperation resources, provide the same quality services, reduce intermediate links and improve business efficiency
Efficiency guarantee, smooth and fast
Air cargo can bring perfect and thoughtful one-stop service to every customer, whether from the collection of price quotations, cargo booking, storage LCL and customs clearance inquiry.
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One to one professional consultant freight forwarding service -
The one-to-one housekeeper service customizes the cargo transportation scheme according to the customer's needs, and is committed to bringing perfect and thoughtful one-stop service, from consignment declaration, cargo space booking, storage LCL to customs clearance inquiry
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< span > two way freight forwarding system support, more efficient and more stable -
Reasonably arrange advantageous routes and ports of call, improve cargo operation speed and efficiency, and save time and cost; Intelligent monitoring can feed back the goods status at the first time, and the information feedback is more efficient
System support, real-time and accurate
Kbans service system is applicable to the business management system of international logistics industry. It adopts lean management concept, simple operation, clear layout and fits the operation ideas of international logistics enterprises，
Greatly improving the work efficiency and service level of enterprises is the preferred scheme of information management。
Strong support from professional team
For each customer's project, the freight forwarding company will send special personnel to track the whole process, carry out one-to-one communication and coordination, and go all out to pursue customer satisfaction.
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Business team
Professional level and high efficiency guarantee, understand the whole air transportation process, have a rigorous and serious attitude, and be able to explain the overall service process for customers in detail
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Executive team
Specially responsible for process operation, exquisite business, skilled technology, and rich experience in transportation, loading and unloading and distribution
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Customer service team
300 professional customer service, 7 * 24-hour special personnel, one-to-one intimate after-sales, all-weather online to solve all air transportation problems
Comparison of service advantages
A high-level team provides you with high-quality service. Your satisfaction is our pursuit。
| Freight forwarder | General freight forwarder | |
| service |
One stop professional service, customer demand-oriented, from quotation, transportation, space reservation to customs declaration and inspection, tailored and worry free in the whole process |
The variability of service items is poor, the route cannot be flexibly planned, the additional expenses are large, and there are no sufficient shipping spaces in holidays or peak seasons |
| information |
Information network management, establishment of operation guarantee system, synchronization of logistics information, positioning management of the whole transportation process, and real-time feedback of goods status by SMS and e-mail |
The information is only sent to the customer before and after the goods are transported. The information link in the transportation is completely missing without feedback, and the customer is difficult to pick up the goods |
| Price |
Reasonable and transparent quotation scheme, no intermediate links, accurate cost details, no price increase, and avoid the trap of falsely high quotation |
The price charge is too high, the project price is chaotic, and there are many hidden costs |
| logistics |
Accurately control the cargo process, real-time monitoring from space booking, packing, customs declaration to shipment, dynamic tracking and accurate positioning of materials in the whole process |
The logistics positioning is vague, resulting in that the transportation information cannot be updated in time and customers cannot book the pick-up time |
| team |
Modern management team, senior professionals have strong ground operation ability and rich experience in handling special goods |
The combination of non professionals, lack of experience in air transportation and lack of systematic training management |
| increment |
Provide a variety of free additional services, formulate multi-channel flexible routes, and provide comprehensive services such as one-stop customs clearance, logistics and tax rebate, including door-to-door services |
无 |
Integrated services
Starting from customer needs, integrate planning, website and other cooperation resources, provide the same quality services, reduce intermediate links and improve business efficiency.
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